At Citigems, we respect your confidentiality and we are committed to protecting it.
Any information provided to us to facilitate our operations or any contact with customer service personnel from Aspial Corporation Limited is always kept confidential We do not trade, sell, rent or share crucial personal information to any third party without your expressed permission except to the extent necessary to comply with laws, police investigation, or in any legal proceedings where such information is relevant. Citigems allows access to database information by third parties providing technical services, but only to the extent that access to the information will allow the third parties concerned to provide you with such services. In these instances, the third parties concerned are bound by the same terms.
If you meet the requirements to participate in our membership program, we will need to collect your email and address in order to send our product updates or promotional materials to you. We will not use your email and address for any other purpose.
In order to respond to your questions, fulfill your requests or manage your accounts, it may be necessary to ask for personal information such as your name, address, email address and telephone number. We may use this information to respond to your requests or to contact you via mail, email or phone to inform you a new products, services or promotions we may offer. We may request further information from you when you enter one of our competitions, to take advantage of our promotions of special offers or to sign up to our membership program.
While no data transmissions over the Internet can be 100% secure, we strive to protect your personal information. Citigems has taken steps to safeguard information collected online. Appropriate devices and secure personnel have been put in place to maintain the integrity of such information. Any information we receive is always handled with utmost care to ensure its security on our systems.
We may amend this policy from time to time to ensure that this policy is consistent with any developments to the way CITIGEMS uses your personal data or any changes to the laws and regulations applicable to CITIGEMS. We will make available the updated policy on this page. All communications, transactions and dealings with us shall be subject to the latest version of this policy in force at the time.
To contact us on any aspect of your personal data, you may contact us at DataProtectionOfficer-CTG@citigems.com.sg